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Style/fit preferences
Fabrics and colours
Environmental conditions
Protection/durability needs
PPE - Personal Protective Equipment regulations came
into force in 1992. It is the employers legal duty to provide
PPE where identified as necessary. When conducting a basic
risk assessment we are there for support and assistance in
terms of the selection of PPE garments. We will clearly explain
what we can provide, how we will maintain the PPE garments,
and what is expected of you the employer.
The level of wear and tear will determine your contract period.
We will work with you to find the best option, which will
reflect the garment life.
We will also evaluate and discuss other services you may
require including badges,
mats, hand
cleanliness and lockers.
How can we be assured of a comfort fit garment? We
will measure each employee individually using the appropriate
garment sizing set. We advise wherever possible that garments
are tried on prior to issue. Any alterations required will
be fully documented and undertaken at this stage.
How long will it take to install the service? Lead
times vary depending on the product specifications. Rapid
installation can take as little as three weeks from ordering
to issue.
Can I expect a regular collection and delivery ? We
offer a full collection and delivery service. Our transport
representatives collect the soiled items and deliver clean
items on a regular agreed schedule. We can provide on site
distribution via our lockers
management services.
What management reports are available?
The barcode information system
provides Giltbrook and you the customer with a wealth of information
to your desktop by e-mail, post or fax
Frequency of cleans
Periodic wash exceptions
Repairs and stock holding
Full garment history
Wearer invoicing information
What happens if we are a hygiene critical industry ?
We have a hygiene unit with a strict hygiene management system
installed to meet the demands of the food industries and allied
support services, such food packaging. Our highly trained
technical staff will ensure the hygienic standards of cleanliness
are achieved by selecting the most appropriate cleaning processes
by assessing the soiling, fabric blends and garment construction.
What happens if we need a replacement or repair? During
our quality audit the garments are inspected for repairs and
replacements will be carried out if necessary, but only with
your permission. This means there are no extra costs without
your agreement.
What happens if someone leaves or we have a new employee?
The service team is your point of contact for dealing with
these enquiries. If someone leaves the garments can be removed
from the system and you no longer pay for the cleaning proportion
of the service. If the rental garment is in good condition
we can store in your dedicated stockholding then if you have
an additional member of staff of the same size it can be brought
back into service. Alternatively a new rental garment can
be ordered and issued.
Who and how do I contact if I have a Workwear related
requests? We have a dedicated service to looking after
your account. We will visit as and when necessary or on an
agreed schedule as laid down in the service level agreement.
Our service team are available at the end of the phone or
can be contacted through fax or e-mail. If you have any question.
Contact us anytime.
Purchase outright We are able to offer advice for wide
range of industries through our experience we can offer guidance
on your PPE requirements. Once your needs are identified we
can source through our database of Workwear products the correct
solution.
Clean only We are able to service your own garments
with regular collection and delivery at a pre-agreed time.
All garments are bar-coded to individual wearers or pull stock
enabling us to provide you with accurate invoicing information.
This service can be coupled with a repair service for which
you will receive an itemised billing monthly.
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